Shipping & Returns

The Toysvill team prides itself on providing exceptional customer service. And for us, this means fast delivery of your order and even faster return processing.

FAST DELIVERY

Our shipping policy is simple - we choose the safest and fastest service based on your location when ordering, and it's often done through Amazon. This helps us keep costs down for you and for us.

We offer FREE standard and expedited shipping on all orders!

At the moment, the entire service for storage, packaging, delivery of goods is performed by Amazon. In some cases, we ship the goods ourselves through the EBay marketplace.

Didn't receive your order? Contact the support of the respective trading platform.

30 DAY RETURN POLICY

Changed your mind or you no longer need the item you ordered? No problem! We are happy to accept returns for a full refund within 30 days.

lease do the following:

Make sure your return is unopened in its original packaging.

Write to support on the marketplace where you bought the product.

Or use the old return function in the personal account of the marketplace.

Obtain a shipping label through the return service.

According to the shipping label, take the parcel to the shipping company or call the courier.

Check your email to receive a refund message.

If you have any problems with your product, we are happy to help! Please contact us through any of the communication channels listed on our website.